Legitimate Ticket Sites – SeatGeek Vs Stubh [Fees, Customer Service, Security]

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Interested in buying tickets to see your favorite music artist or perhaps a world famous sports team? There are so many options out there, but who’s willing to wait in lines for hours? Nowadays everything happens online.

Buyers get tickets to their favorite events without leaving their bedrooms for a more comfortable experience.

Your options vary greatly when it comes to the companies that work with your ticket.

Some of them can stand out in the crowd because of their reputation among buyers, ticket prices, fees and great customer experience – SeatGeek vs StubHub.

To be known as the two major companies in the market, there must be something good about them.

but what is it?

This quick review will give you all the information you need to make a good decision as a buyer.

SeatGeek vs StubHub – Ticket Selection

Ticket selection is the most important consideration when comparing SeatGeek vs StubHub.

SeatGeek is specialized in sporting events and aims to dominate the market.

You can find tickets for almost every sport, major league or secondary league.

You can also follow people from your favorite clubs or sports and get instant notifications for events and ticket prices.

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SeatGeek also deals with concerts, theater plays, and shows.

You’ll find tickets to top performances, plays, and even wrestling events.

In addition to the following artists and locations, potential buyers can also follow cities.

StubHub follows the same trend when it comes to ticket searches and events.

As a buyer, you can browse the company’s website for sports, concerts and theater performances.

Lots of options pop up when you search for something specific.

In addition, StubHub also allows the following artists and venues for a more complete experience.

SeatGeek vs StubHub – Website Experience

You don’t want to spend half an hour buying or selling tickets, do you? When comparing SeatGeek vs StubHub, you want to know which one offers a more seamless experience.

SeatGeek has a very simple main page and interface.

While you can find some of the artists and ideas on the main page, you’ll most likely have to find whatever interests you.

The menu at the top will give you access to all kinds of events and additional features.

StubHub has a more diverse homepage, with lots of recommendations based on not just your location.

If you’re not sure what you want, you can browse the first page for lots of online suggestions.

The

company allows you to change the location (add a different one), but you can also take advantage of the top menu in your ticket searches.

SeatGeek VS StubHub – Application Experience

Both SeatGeek and StubHub have their own applications – available on both the Apple Store and the Play Store.

There aren’t too many differences between the actual websites and apps – similar fees, features, ticket selection, and online experience.

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If you’re a regular buyer, the app will prove more convenient – a few taps and you have your tickets.

In addition, both SeatGeek and StubHub send notifications through their apps — often a more convenient option than receiving spam emails.

SeatGeek vs StubHub – Delivery & Returns

SeatGeek is a bit more limited than StubHub when it comes to ticket formats and deliveries.

Fees are also affected by the choice of delivery.

For example, SeatGeek may send tickets by email or on the application.

You can print them yourself if you prefer, however many places accept digital tickets – make sure you check in advance.

StubHub, on the other hand, allows you to choose a digital ticket versus a paper ticket.

Getting them on the app is probably the most convenient way.

If you want them by email, you’ll be hit with an additional charge from StubHub.

A fee will also apply if you want StubHub to send you physical tickets.

It’s very easy to go through the checkout process, get everything in the app, and print the ticket yourself.

SeatGeek vs StubHub – Ease of Use

When comparing SeatGeek vs StubHub, you should know that both the portals are easy to use and intuitive.

The same procedure applies to both.

Find the ticket you want, check the list of available tickets, select the one you want and proceed to the checkout page, where you will also see all the charges.

The same procedure should be followed if you use the app.

Even if you buy tickets online for the first time, there are plenty of portals that offer a straightforward experience – these two are no exception.

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SeatGeek VS StubHub – Customer Service

SeatGeek has easily accessible customer service.

Feel free to use the live chat feature available on every page – handy for quick replies.

You can also find a phone number or just leave an email.

Getting help on online chat is by far the best option.

StubHub has a good and knowledgeable customer service, but getting there is not that easy.

You will need an account.

If you want to ask questions regarding an account or something, it’s not really possible.

Also, there is no live chat.

SeatGeek vs StubHub both have online help sections – FAQs and the most common problems and solutions, whether you need help with tickets, fees or the checkout process.

When it comes to phone calls, wait times for StubHub are long – around 10 minutes on average, but it depends on what time of day you call.

SeatGeek VS StubHub – Safety & Security

StubHub is probably the biggest player in the secondary market, which means it doesn’t deal directly with venues and artists.

With over 10 million tickets available, it clearly has a slew of potential buyers, so it aims to maintain the safety standards to the highest level.

For that reason, you can add more types of payment solutions, so that everyone can buy the tickets they need.

SeatGeek, on the other hand, browses through dozens of ticket selling websites to provide you with the results you want.

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It has the same high security protocols, so transactions are secure.

If you are referred to a third party website, make sure it is a reputable website.

SeatGeek is not responsible for the security standards associated with other websites.

SeatGeek vs StubHub – Fees and Charges

Fees are standard, but not the same as for StubHub.

As a buyer, you will pay an additional 10% for all processing and organization.

This is a service fee.

As a seller, you can sell tickets for free.

Once they sell out, you’ll have to pay 15% – a processing fee.

SeatGeek has a different approach.

Buyer fees vary by event, performer, venue or seat.

Fees can be quite high, but they can also fall under market value.

They’re included in the price, so you have an easy way out – it’s pretty easy to determine the actual ticket price.

As a seller, you will pay 20% on SeatGeek.

SeatGeek VS StubHub – Features & Extras

Seat Geek has a feature for those who aren’t very familiar with places and seats.

The Deal Score feature analyzes everything – from the venue to the seat – to determine a score.

The higher the ticket score, the better the deal.

StubHub, on the other hand, allows you to buy tickets until the very last minute – minutes before the performance starts.

The FanProtect Guarantee is another nice addition, as it ensures you get tickets before the actual event.

SeatGeek vs StubHub – Verdict

As a brief final conclusion, the SeatGeek vs StubHub comparison really won’t make much of a difference.

Both platforms operate in the same industry, but they have different operating principles.

One of them is a broker, while the other acts like a search engine.

Ticket prices also vary from one portal to another.

It is up to you to make the final choice, taking into account their fees, facilities and ticket prices.

However, it is advisable to check both the options before buying the ticket.

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